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"Education is the most powerful weapon which you can use to change the world”
– Nelson Mandela

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Week 13- Assignment

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Q Please create 2 emails: 1. Demonstrate an example of a positive message. You have an employee who is a team player and is always willing to pick up shifts when employees call in sick. Several customers have written positive Yelp reviews for this employee. Please create an email to the employee to congratulate them on a job well done. Please use examples of the employees positive behavior. 2. Demonstrate an example of a negative message. You have an employee who has been late 10 times this quarter and has called in sick 5 times this month. They are unwilling to pick up shifts when employees call in sick. Several customers have written negative Yelp reviews for this employee. Please create an email to the employee to document their behavior.

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We want to bring to your attention how much of a great positive impact you have been to our team these last few months. First we want to thank you as your upper management for your very flexible cooperation and availability when it comes to taking others shifts, as well as always doing what is best for the team. It is something that for sure does not go unnoticed and we cannot express enough of great you have been to our team. We would also like to inform you that you have done so well that even away from our team others are noticing. If you go on Yelp and search for our security team, you will see a few individuals have left you some very positive Yelp reviews.